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Moody At Work FAQs

Frequently Asked Questions (FAQ) – Moody At Work

General Questions
1. What is Moody At Work?

  • Moody At Work is a first-of-its-kind workplace well-being and productivity assessment tool that directly links workplace culture to mental health and its impact on productivity. It helps organizations track employee mood, productivity levels, and workplace culture trends in real time. By providing anonymous, data-driven insights, Moody At Work enables companies to enhance employee engagement and performance.

  • One of its standout features is the peer-to-peer anonymous token system, which allows employees to give and receive anonymous feedback within their department or across the entire organization. This system ensures that both positive and constructive feedback contribute to a transparent and data-driven workplace culture.

  • Additionally, Moody At Work includes MoodyBot, an AI-driven system that can predict burnout and disengagement, providing early notifications to help organizations take proactive action. MoodyBot can also alert admins when workplace culture targets are met or when concerning trends emerge, allowing leadership to respond effectively.

2. How does Moody At Work work?

Employees log their daily moods and best effort through a simple interface, not taking more than 45 seconds  to select reasons for their current state. Moody At Work aggregates this data into real-time dashboards and generates automated reports to help organizations make informed decisions on workplace well-being.

 
3. What makes Moody At Work different from other tools?

  • Unlike traditional surveys, Moody At Work provides continuous, real-time data collection instead of periodic snapshots. It ensures privacy by keeping individual responses completely anonymous and offers actionable insights via AI-driven analytics. It is also the only patented tool that directly links mental health with productivity in an organization.


  • Moody At Work is the ultimate workplace tool because it goes beyond data collection, it forecasts disengagement, identifies burnout risks, detects communication issues, and provides real-time alerts to help companies improve workplace culture before problems escalate. While other tools focus on reactive solutions, Moody At Work ensures proactive well-being management by connecting employee emotions with measurable productivity outcome.

  • Its peer-to-peer anonymous token system further enhances workplace culture by allowing employees to recognize, support, or highlight concerns in a safe, judgment-free environment. Unlike generic HR tools, Moody At Work empowers organizations with predictive intelligence and data-driven decision-making that fosters long-term success.

1. How can I install Moody At Work?

Moody At Work is available for download via the Microsoft Edge Store, App Store (iOS) and Google Play (Android). Organizations can access the dashboard through a web-based portal. No complex setup is required.

 
2. Is there an onboarding process for employees?

Yes, Moody At Work includes an easy onboarding process with step-by-step guidance to help employees understand how to log their moods and use the platform effectively.

 
3. Do we need IT support to install Moody At Work?

No. Moody At Work is a plug-and-play solution that does not require IT intervention. However, for API integration or enterprise-level features, IT support may be required.

1. Is Moody At Work secure?

Yes. Security is a top priority for Moody At Work. It uses end-to-end encryption to protect data in transit and at rest. All user inputs remain anonymous, ensuring individual privacy is maintained at all times.

 

At Moody At Work, we prioritize your security. We use industry-standard encryption, secure authentication methods, and robust access controls to ensure your data remains safe. Our platform adheres to best practices for data protection and regularly undergoes security audits to maintain a high level of trust and reliability.

 
2. Where does Moody At Work store collected data?

Moody At Work securely stores data in Azure Cloud Servers located in EASTUS in compliance with international standards such as GDPR and CCPA. The data centers are highly secure, featuring encryption and multi-layered security controls.

 
3. What does Moody At Work do with the collected data?

The data is used to generate aggregated insights on workplace well-being and productivity trends. Individual responses remain anonymous and are never sold or shared with third parties. Data is never used for marketing purposes.

 
4. Does Moody At Work collect personally identifiable information (PII)?

Moody At Work collects limited PII, specifically email addresses, for account access and user verification only. Users also have the option to upload profile pictures and modify their names.

However, all mood and productivity data is anonymized to prevent tracking individual employees. We prioritize data privacy and employ robust security measures to protect user information.

 
5. Who has access to the data?

Assigned administrators of an organization can view aggregated data through the web dashboard, providing insights into overall workplace trends. Individual responses are always anonymized and inaccessible to managers or HR teams. Additionally, each user receives personalized reports for their own private use, which are not shared with administrators or team managers.

 

Moody At Work itself accesses the data for essential purposes only:

  • Ensuring compliance with legal and regulatory requirements.
  • Facilitating and administering any award or recognition programs.
  • Analyzing aggregated data to improve the app’s functionality and user experience.
  • All access is conducted with strict adherence to our privacy policy and data security protocols.
6. How does Moody At Work handle data breaches?

Moody At Work has a robust incident response plan in place, leveraging the security infrastructure provided by Microsoft Azure. Our data is securely hosted on Azure, which includes advanced threat detection, intrusion prevention, and data encryption. In the event of a data breach, we will:

  • Activate our incident response plan, which includes immediate containment and investigation.
  • Utilize Azure’s security tools to identify and mitigate the source of the breach.
  • Notify affected users and organizations in compliance with applicable data privacy regulations.
  • Implement additional security measures to prevent future incidents.
  • We work closely with Azure’s security teams to maintain the highest level of data protection.

Critically, even in a breach scenario, the anonymization of mood and productivity inputs ensures that individual users cannot be identified from their data.

 
7. Can organizations request data deletion?

Yes. Organizations can request data deletion by contacting the Moody At Work support team.

1. What insights does Moody At Work provide?

  • Daily, weekly, and quarterly reports

  • Real-time mood and productivity tracking

  • Trends and patterns across teams

  • AI-driven strategy assessment and recommendations

  • Token-based peer-to-peer anonymous feedback system

2. How does the token system work?

Employees can assign one token per day for anonymous feedback, whether positive or constructive. Tokens are exchanged peer-to-peer and can be given within departments or across the organization. The feedback remains anonymous and is reflected in quarterly reports, but is not disclosed to managers. Employees will see the amount of tokens they have received, but the identity of the token giver will remain anonymous. Administrators or managers will see the total amount of tokens issued within their department, but no identification of the token receiver or giver will be shown.

 
3. Does Moody At Work support multi-language options?

Yes, Moody At Work supports multiple languages, making it accessible to global organizations.

 
4. Can organisations set customized goals within Moody At Work?

Yes, Moody At Work allows administrators to set customized goals on the wellbeing of the departments or organization. MoodyBot will alert the administrators if a goal is near to being achieved or notify them if scores are getting worse.

1. Does Moody At Work offer an API?

Yes. Moody At Work provides an API for enterprise integration, allowing organizations to connect their HR, Communication or other platforms with Moody At Work’s insights.

 
2. What kind of integrations are available?

Moody At Work integrates with HR systems, workplace analytics tools, and communication platforms. Specific integrations may depend on your organization’s requirements.

 
3. How can we request API access?

Organizations can request API access by contacting Moody At Work’s support team. API documentation is available for enterprise users.

1. How often are reports generated?

Moody At Work generates daily, weekly, and quarterly reports that provide insights into workplace well-being and productivity trends.

 
2. Can Moody At Work forecast employee disengagement?

Yes. Using AI-driven analysis, Moody At Work can predict potential disengagement trends and provide proactive recommendations, as well as identify any other issues that impact positive culture, including mental health and productivity.

 
3. Does Moody At Work provide benchmarking against global trends?

Yes. Moody At Work’s AI-driven insights allow organizations to compare their workplace well-being metrics with global benchmarks.

1. What pricing plans are available?

Moody At Work offers flexible pricing plans based on the size of your organization and the level of analytics required. Our licenses are transferable without additional license purchase. For pricing details, please visit our website or contact sales

 
2. Is there a free trial available?

Yes. Organizations can request a free trial to explore Moody At Work’s features before committing to a paid plan.

 
3. How can I contact customer support?

You can reach our support team via email or phone support through the Moody At Work website.

Moody At Work LLC’s Financial Services cater to clients and businesses seeking seasonal or outsourced financial services. Please visit our financial services page for more information.